5, 6, 7 JULY 2024
PARCO DORA, TORINO

5, 6, 7 JULY 2024
PARCO DORA, TORINO

FAQs

FAQs2023-03-24T14:27:41+00:00

FESTIVAL

I lost an item during the Festival. What can I do?2023-06-11T11:44:25+00:00

Fill out the dedicated form to be contacted if found.

Is it possible to re-enter once you leave?2022-11-27T17:20:06+00:00

For security reasons, you cannot re-enter once you leave. So make sure you have what you need with you before you go in.

Is it possible to work for the festival?2023-03-29T16:38:28+00:00

Yes, you already have experience in one of the requested or similar positions. In addition, you must be able to work seriously and accurately in an often hectic environment and have a flexible and adaptable approach to work. If you possess these characteristics, please upload your CV to this link.

Is there an official FuturFestival app?2022-11-27T17:11:25+00:00

Yes, you can download our official app at the following links:
iOS
Android

At what time can I enter the Festival?2023-02-28T14:14:38+00:00

You can enter at any time between 12:00 and 24:00. We recommend always arriving early to avoid delays due to the security checks at the entrances.

What time does the Festival start and end?2022-11-27T17:09:20+00:00

The Festival starts at 12:00 (noon) and ends at 00:00 (midnight) each day. We recommend showing up at the gates early because security checks may generate delays.

TICKETS

Where can I download my ticket?2023-03-31T14:51:38+00:00

Log in to your account at the following link and click on the corresponding order.

Can I change the name that appears on the ticket?2023-02-28T14:16:12+00:00

Yes, you can change the name, however not for purposes of trade and/or resale.
The name change option will be available from May 30, 2023 directly on our website.

Can I resell my ticket?2023-02-28T14:28:16+00:00

If you can no longer attend Kappa FuturFestival, you can resell your ticket directly on our website starting May 30, 2023. This is the only authorized platform.

CASHLESS

Can I have a refund of the leftover credit?2023-08-30T14:27:03+00:00

Refunds can be requested on our Cashless Portal from July 4th to July 14th at 13:00.

Is my wristband valid for the entire duration of the Festival?2023-02-28T14:19:16+00:00

Yes, you get a single wristband which allows you to buy goods and services for the entire duration of the Festival.
Make sure you don’t lose, damage or over-tighten it. Remember that access is allowed only with a valid ticket.

Where can I pick up my wristband?2023-02-28T14:25:52+00:00

You will receive your wristband at the entrance of the Festival. The wristband is valid for all 3 days of the Festival with a valid daily ticket, so make sure you don’t lose it.

What does Cashless mean?2022-11-30T15:20:06+00:00

The Cashless system is the only payment method used at the Festival. Top-up your credit using your ticket barcode and redeem your wristband at the entrance.

ACCESSIBILITY

Are there facilities for people with disabilities or who need assistance?2023-03-24T14:31:00+00:00

Should a participant with a disability require accompaniment, the chosen person will enter the Festival with a special ticket provided by KFF staff. The disabled participant must first purchase his or her ticket and then fill out the form available at the following link no later than May 31, 2023. This applies only to those who have permanent disabilities, thus not in case of fracture, recent injury, or pregnancy. For more information, you can contact the staff using the contact form on the bottom of the page.

Is there an entrance for people with disabilities or special needs?2022-11-27T17:10:03+00:00

Dora Park has no architectural barriers so there are no special access procedures for disabled participants. However, consider that the festival takes place in a park so the terrain may be rough, especially in rainy weather.

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