JUNE 30 / JULY 01 – 02

JUNE 30 / JULY 01 – 02

TORINO – ITALY

FAQs

FAQs2022-11-30T13:13:22+00:00

FESTIVAL

I lost an item during the Festival. What can I do?2022-11-27T17:21:37+00:00

Fill out the dedicated form to be contacted if found.

Is it possible to re-enter once you leave?2022-11-27T17:20:06+00:00

For security reasons, you cannot re-enter once you leave. So make sure you have what you need with you before you go in.

Is it possible to work for the festival?2022-11-27T17:19:34+00:00

Yes, you already have experience in one of the requested or similar positions. In addition, you must be able to work seriously and accurately in an often hectic environment and have a flexible and adaptable approach to work. If you possess these characteristics, please upload your CV to this link.

How do I top-up my Cashless bracelet?2022-11-27T17:14:31+00:00

– Register or log in to the dedicated portal (not yet available)
– Enter the barcode number of your ticket (if you have multiple tickets, use the one from the
first day of participation)
– Choose the amount you want to top-up and pay the corresponding amount
– The credit will be transferred from the ticket to the wristband at the entrance of the Festival

Is there an official FuturFestival app?2022-11-27T17:11:25+00:00

Yes, you can download our official app at the following links:
iOS
Android

Is there a time limit for access?2022-11-27T17:10:49+00:00

No, you can enter at any time between 12:00 and 24:00. We recommend always arriving early to avoid delays due to the security checks at the entrance.

What time does the Festival start and end?2022-11-27T17:09:20+00:00

The Festival starts at 12:00 (noon) and ends at 00:00 (midnight) each day. We recommend showing up at the gates early because security checks may generate delays.

TICKETS

Can I change the name that appears on the card?2022-11-30T12:42:09+00:00

Yes, the name change, in any case not for purposes of trade and/or resale, will be
available from May 30, 2023 directly on our website.

Can I resell my ticket?2022-11-27T17:24:20+00:00

If you can no longer attend Kappa FuturFestival, you can resell your ticket directly on our website starting May 30, 2023. This is the only authorized platform for such a procedure.

CASHLESS

Is my bracelet valid for the entire Festival duration?2022-11-27T17:23:00+00:00

Yes, the bracelet is unique and you can purchase goods and services with your bracelet for the entire duration of the Festival. Make sure you don’t lose it, damage it, or overtighten it. Remember that access is allowed only by presenting a ticket.

Where can I pick up my bracelet?2022-11-27T17:18:54+00:00

You will receive your wristband during the Festival entrance. The wristband is valid for all 3 days of the Festival, so make sure you don’t lose it.

What happens if the bracelet gets wet?2022-11-27T17:17:50+00:00

Nothing, the bracelet is waterproof! Keep it for all 3 days of the Festival and be careful not to lose it so that you can recover the unspent amount after the Festival.

What does Cashless mean?2022-11-30T15:20:06+00:00

The Cashless system is the only payment method used at the Festival. Top-up your credit using your ticket barcode and redeem your wristband at the entrance.

ACCESSIBILITY

Are there facilities for people with disabilities or who need assistance?2022-12-02T11:17:58+00:00

Should a participant with a disability require accompaniment, the chosen person will enter the Festival with a special ticket provided by KFF staff. The disabled participant must first purchase his or her ticket and then fill out the form available at the following link no later than May 31, 2023. This applies only to those who have permanent disabilities, thus not in
case of fracture, recent injury, or pregnancy. For more information, you can contact the staff using the contact form in
bottom of the page.

Is there an entrance for people with disabilities or special needs?2022-11-27T17:10:03+00:00

Dora Park has no architectural barriers so there are no special access procedures for disabled participants. However, consider that the festival takes place in a park so the terrain may be rough, especially in rainy weather.

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